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Delivery Time

Steps Duration
1. Order Received spacing
2. Verify Billing Information Order will be held if the billing information is incorrect, we will contact you if this occurs.
3. Ship Out System / Parts spacing
All orders (including refurbished systems)

 

All build-to-order and upgrade orders will be shipped out after the assembly/upgrade/repair is done.

All other orders received before noon Eastern Time (11:00 a.m. Central, 9:00 a.m. Pacific) will usually be shipped out on the same day, next business day otherwise.

Time in transit varies depending on chosen shipping option.

4. Build-to-Order / Upgrade spacing
For Build-to-Order Systems
3.1 Assemble System
3.2 Continuous Running Test

3 - 4 business days
24 hours
For Upgrade Center (not Do-It-Yourself)
3.1 Ship Out Packaging Kit


3.2 Wait for Your Machine
3.3 Upgrade System
         Standard Service
         Express Service
3.4 Continuous Running Test

Usually same day if order is received before noon Eastern Time. Next business day otherwise, using Next Business Day shipping service.
-

3 - 4 business days
1 business day
24 hours

IMPORTANT: The above schedule does not apply to out-of-stock items.

Should any delay occurs, we will contact you as soon as possible with the estimated delay time. Shipping rates only apply to US customers. For international shipping charges and procedures, please contact info@stephan-i.com with your location information.

About Continuous Running Test
Performing Continuous Running Test ensures your system's integrity. If there is any problem, it will surface during the 24 hours test and fixed immediately.

 

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